Shipping policy
Order Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped with tracking information.
Domestic Shipping
Shipping charges for your order will be calculated and displayed at checkout. We partner with major carriers (UPS, FedEx, USPS, etc.) to ensure reliable delivery. Please note that oversized or heavy items (such as full suspension kits) may require specialized freight shipping and additional transit time.
International Shipping
At this time, we only ship within the contiguous United States. We do not currently offer international shipping.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become active in the carrier's system.
If you haven't received your order within 7 days of receiving your shipping confirmation email, please contact us at support@electricvehiclerods.com with your name and order number, and we will look into it for you.